Repair & calibrations

The service department is the technical 'heart' of Accelonix available to customers for all technical questions, repairs, calibrations and any other technical aim.

 

Calibrations
Calibrations can be handled professional and fast due to well-organized arrangements with our suppliers. Calibrations, which are performed by our suppliers, have the advantage that the supplier knows everything about your equipment and is capable to adjust your equipment in an optimal way. (Including the latest firmware and/or hardware updates).

If for any reason it is not possible to send your equipment to us, we can also arrange an on-site calibration.

 

Suggestion: To keep the turn-around time as short as possible, we advise to make an appointment before shipping your equipment.

 

Repairs
We are capable of repairing your products fast and professional, if requested together with a calibration. Accelonix has it’s own repair facility and is able to do repairs locally. If local repair is not possible we can rely on the expertise of our suppliers.

When we receive a defective product we always send a quotation after investigation, so you will never be faced with unforeseen costs.

 

Suggestion: When you offer us a repair job, please add the following information:

    • problem description
    • contact person within your organisation
    • date of purchase

On all our repairs a warranty of three months applies (unless specified otherwise).

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Technical support
Naturally we are doing everything to deliver our products in a good way.

If for some reason there are any problems during installation, you may always contact us for support. You may expect direct remote support, if this is not possible we will provide a solution within a short time.

 

For any technical questions or a quotation without engagement  you may contact the service department or sent a mail to the following address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Latest News

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23-oct-2017
TRESKY AG
Die Bonders,
Manual and Semi-Automatic

New Product Line!
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20-oct-2017
Hesse BJ653
Manual and Automated Wire Bonder

With Changeable Bond Heads!
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sep-2017
Free EMC Seminar 2017
October 10, Eindhoven
Partners: EM TestTeseq


jun-2017
EM Test Surge Generator for Solar Panel testing
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3-phase Power Sources from EM Test
Netwave Series
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MPE - World First Gb Ethernet Filter
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Rental solutions for EMC instrumentation
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05-may-2017
Accelonix at E&A 2017
Accelonix exhibiting at Electronics & Applications 2017.
May 30 May to June 1th, Jaarbeurs Utrecht.


22-feb-2017
TestWay Seminar
DFx Software Tools to Optimize PCBA Manufacturing & Test Strategy.
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08-feb-2017
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01-feb-2017
Aster twSystem
New system level PCB viewer.
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26-jan-2017
Hesse New BJ 955/959
New Bonder platform for Manual and Automated Heavy Wire Bonding.
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18-jan-2017
Akrometrix
Thermal Warpage & Strain Metrology Measurement Systems.
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Accelonix News Archive